Ilmarinen’s strategy for 2019–2021 highlights responsibility, customer focus and personnel experience. Our basic task is to ensure the earnings-related pension cover of our customers. We want to be the most attractive working life partner – responsibly, for you.
In the strategy, our long-term goals are to be one of Finland’s best places to work, offer the best customer experience in the sector and grow profitably and faster than the market. In terms of the ratio of operating expenses to expense loading components and solvency, our goal is to be better than the sector average.
To reach our goals, we will succeed together and boldly reinvent ourselves, we will operate with a focus on customers and promote work ability, grow profitably together with our customers, digitalise customer paths and processes and invest profitably, securely and responsibly.
To achieve our goals, we operate in line with our values: openness, responsibility and co-operation.