Contact us

The electronic service is open 24/7. Our customer service is available weekdays from 8 a.m. to 5 p.m.

Online service

Our online service is meant for private and corporate customers. Take care of your matters directly online – we can start processing your matter quickly!

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Customer Service

Summer's opening hours during 28th of June – 16th of August

Pension and rehabilitation matters
Mon–Thu 8 a.m.–5 p.m.
Fri 8 a.m.–4 p.m.
tel. +358 10 195 081

Insurance matters
Mon–Fri 8 a.m.–5 p.m.
tel. +358 10 195 083

Insurance Sales

TyEL and YEL insurances and transfers
Mon–Fri 8 a.m.–4 p.m.
Tel. +358 10 284 2385

Switchboard
Mon–Fri 8 a.m.–5 p.m.
Tel. +358 10 284 11

All our service numbers are free of surcharges. The normal mobile charge or local network charge applies to calls to service numbers that begin with 010 195. The price of calls to numbers that begin with 010 284 is €0.084/min. Customer satisfaction surveys carried out by SMS are free of charge for customers.

  1. Send secure message

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  2. Send an attachment

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  3. Inform an account number for insurance contribution refund

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  4. Give us feedback

    Give us feedback on our services. You can leave bouquets and brickbats here.

    Give feedback

  5. Contacts for media

    Ilmarinen’s Communications serves the media in all questions related to Ilmarinen, investment operations and earnings-related pensions.

    Go to page for media

  6. Online credentials for employers

    If you are an employer, get user credentials for our online service. Read the instructions for activating the credentials here.

    Instructions for activating employer’s online credentials

  7. Online credentials for self-employed persons

    If you are a self-employed person, get user credentials for our online service. Read the instructions for activating the credentials here.

    Instructions for activating self-employed person’s online credentials

  8. Online invoice to Ilmarinen

    Do you wish to send an online invoice to Ilmarinen? Read the instructions here.

    View the invoicing information

Ilmarinen officially

Ilmarinen’s business ID and industrial classification

Business ID: 0107638-1.
Statistics Finland’s Standard Industrial Classification: 7530 Mandatory employment pension insurance.

Ilmarinen’s name in different languages

Finnish: Keskinäinen Eläkevakuutusyhtiö Ilmarinen

Swedish: Ömsesidiga Pensionsförsäkringsbolaget Ilmarinen

English: Ilmarinen Mutual Pension Insurance Company

German: Ilmarinen Rentenversicherungsgesellschaft auf Gegenseitigkeit

French: Mutualité des Assurances-Retraite Ilmarinen

Ilmarinen's address

Ilmarinen Mutual Pension Insurance Company

Porkkalankatu 1, FI-00180 Helsinki.
OP Financial Group’s branches serve as Ilmarinen’s service points throughout Finland.

Go to OP Financial Group’s website >

Mail to Ilmarinen

Pension and rehabilitation matters
Ilmarinen Mutual Pension Insurance Company
P.O. Box 1, FI-00018 ILMARINEN

TyEL and YEL insurance matters
Ilmarinen Mutual Pension Insurance Company
P.O. Box 2, FI-00018 ILMARINEN

Other mail
Ilmarinen Mutual Pension Insurance Company
FI-00018 ILMARINEN