Contact us

The electronic service is open 24/7. Our customer service is available weekdays from 8 a.m. to 5 p.m.

Online service

Our online service is meant for private and corporate customers. Take care of your matters directly online – we can start processing your matter quickly!

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Customer Service

Pension and rehabilitation matters
Mon–Fri 8 a.m.–5 p.m.
exception: Wed 16 Dec 2020 8 a.m. – 3 p.m.
tel. +358 10 195 081

Insurance matters
Mon–Fri 8 a.m.–5 p.m.
tel. +358 10 195 083

TyEL invoicing
Mon–Fri 8 a.m.–8 p.m.
Saturdays 10 a.m.–3 p.m.
tel. +358 10 195 083

Insurance Sales

TyEL and YEL insurances and transfers
Mon–Fri 8 a.m.–4 p.m.
Tel. +358 10 284 2385

Switchboard
Mon–Fri 8 a.m.–5 p.m.
Tel. +358 10 284 11

The normal local network charge or mobile call charge applies to calls to service numbers that begin with 010 195. The price of calls to numbers that begin with 010 284 is €0.0835/call + €0.12/min. Customer satisfaction surveys carried out by SMS are free of charge for customers.

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Contacts for media

Ilmarinen’s Communications serves the media in all questions related to Ilmarinen, investment operations and earnings-related pensions.

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Ilmarinen officially

Ilmarinen’s business ID and industrial classification

Business ID: 0107638-1.
Statistics Finland’s Standard Industrial Classification: 7530 Mandatory employment pension insurance.

Ilmarinen’s name in different languages

Finnish: Keskinäinen Eläkevakuutusyhtiö Ilmarinen

Swedish: Ömsesidiga Pensionsförsäkringsbolaget Ilmarinen

English: Ilmarinen Mutual Pension Insurance Company

German: Ilmarinen Rentenversicherungsgesellschaft auf Gegenseitigkeit

French: Mutualité des Assurances-Retraite Ilmarinen

Ilmarinen's address

Ilmarinen Mutual Pension Insurance Company

Porkkalankatu 1, FI-00180 Helsinki.
OP Financial Group’s branches serve as Ilmarinen’s service points throughout Finland.

Go to OP Financial Group’s website >

Mail to Ilmarinen

Pension and rehabilitation matters
Ilmarinen Mutual Pension Insurance Company
P.O. Box 1, FI-00018 ILMARINEN

TYEL and YEL matters
Ilmarinen Mutual Pension Insurance Company
P.O. Box 1, FI-00018 ILMARINEN

Other mail
Ilmarinen Mutual Pension Insurance Company
P.O. Box 1, FI-00018 ILMARINEN