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The electronic service is open 24/7. Our customer service is available weekdays from 8 a.m. to 5 p.m.
Online service
Our online service is meant for private and corporate customers. Take care of your matters directly online – we can start processing your matter quickly!
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Customer Service
Pension and rehabilitation matters
Mon–Fri 8 a.m.–5 p.m.
exception: Wed 16 Dec 2020 8 a.m. – 3 p.m.
tel. +358 10 195 081
Insurance matters
Mon–Fri 8 a.m.–5 p.m.
tel. +358 10 195 083
TyEL invoicing
Mon–Fri 8 a.m.–8 p.m.
Saturdays 10 a.m.–3 p.m.
tel. +358 10 195 083
Insurance Sales
TyEL and YEL insurances and transfers
Mon–Fri 8 a.m.–4 p.m.
Tel. +358 10 284 2385
Switchboard
Mon–Fri 8 a.m.–5 p.m.
Tel. +358 10 284 11
The normal local network charge or mobile call charge applies to calls to service numbers that begin with 010 195. The price of calls to numbers that begin with 010 284 is €0.0835/call + €0.12/min. Customer satisfaction surveys carried out by SMS are free of charge for customers.
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Give us feedback on our services. You can leave bouquets and brickbats here.
Give feedbackOnline invoice to Ilmarinen
Do you wish to send an online invoice to Ilmarinen? Read the instructions here.
View the invoicing informationContacts for media
Ilmarinen’s Communications serves the media in all questions related to Ilmarinen, investment operations and earnings-related pensions.
Go to page for mediaOnline credentials for employers
If you are an employer, get user credentials for our online service. Read the instructions for activating the credentials here.
Instructions for activating employer’s online credentialsOnline credentials for self-employed persons
If you are a self-employed person, get user credentials for our online service. Read the instructions for activating the credentials here.
Instructions for activating self-employed person’s online credentialsIlmarinen officially
Ilmarinen’s business ID and industrial classification
Business ID: 0107638-1.
Statistics Finland’s Standard Industrial Classification: 7530 Mandatory employment pension insurance.
Ilmarinen’s name in different languages
Finnish: Keskinäinen Eläkevakuutusyhtiö Ilmarinen
Swedish: Ömsesidiga Pensionsförsäkringsbolaget Ilmarinen
English: Ilmarinen Mutual Pension Insurance Company
German: Ilmarinen Rentenversicherungsgesellschaft auf Gegenseitigkeit
French: Mutualité des Assurances-Retraite Ilmarinen
Ilmarinen's address
Ilmarinen Mutual Pension Insurance Company
Porkkalankatu 1, FI-00180 Helsinki.
OP Financial Group’s branches serve as Ilmarinen’s service points throughout Finland.
Mail to Ilmarinen
Pension and rehabilitation matters
Ilmarinen Mutual Pension Insurance Company
P.O. Box 1, FI-00018 ILMARINEN
TYEL and YEL matters
Ilmarinen Mutual Pension Insurance Company
P.O. Box 1, FI-00018 ILMARINEN
Other mail
Ilmarinen Mutual Pension Insurance Company
P.O. Box 1, FI-00018 ILMARINEN