Terms of use for the website

On this page you can find Ilmarinen's terms of use for the website.

General information

These terms of use for the website are applied when you use the website of Ilmarinen Mutual Pension Insurance Company (“Ilmarinen”).

Use of Ilmarinen’s website is subject to compliance with these terms. By using the website, you agree to be bound by the terms of use for the website in force at that time.

The terms of use for Ilmarinen’s online services are applied to the use of the electronic services offered by Ilmarinen online.

Service provider

The main service provider of the website is Ilmarinen Mutual Pension Insurance Company (0107638-1).

Visiting address: Porkkalankatu 1, Helsinki

Postal address: Ilmarinen Mutual Pension Insurance Company

Phone exchange: +358 10 284 11

The prices of calls to service numbers are available here.

Ilmarinen can also use third parties in providing the website.

Use of the website

As a user of Ilmarinen’s website, you are responsible for ensuring that you do not send any material that is illegal, inappropriate, contains viruses or is otherwise harmful. You are also responsible for not using the website in a manner that is in violation of the law or good practices or places an unnecessary load on the website. Ilmarinen has the right, without delay and without prior notice, to interrupt or prevent use of the website that violates these terms of use.

Communications through the website

The confidentiality of messages sent through open information networks (e.g. unsecured emails or a chatbot service) cannot be guaranteed. Sending messages containing confidential information to Ilmarinen via an unsecure connection is at your own risk. If you would like to send a secure message to Ilmarinen, use Ilmarinen’s “Secure message” service or log in to your online service, if the service enables you to send messages.

Limitations of liability

Ilmarinen’s website is provided on an “as is” basis without warranties of any kind. The information supplied on the website is general in nature and Ilmarinen does not guarantee its applicability to individual cases. The information and material presented on the website cannot be considered as an offer, solicitation or commitment binding on Ilmarinen unless stated otherwise.

Ilmarinen is not responsible for direct or indirect damage or costs or losses related to the use of the website, which result from the use of the website or not being able to use the website or damages related to these. Ilmarinen does not guarantee the disturbance-free operation of the website.

Information produced by third parties

Ilmarinen is not responsible for material produced or published by a third party that can be referred to on the website.

Intellectual property rights

The website’s intellectual property rights belong to Ilmarinen or a third party, unless otherwise stated.

You can save or print website materials only for your personal use. The copying, use, replication, modification, forwarding and other use of the material is prohibited without Ilmarinen’s explicit written consent, unless otherwise explicitly mentioned with regard to specific materials on the website or in the special terms and conditions related to the services. However, the material on the website can be quoted in accordance with the Finnish Copyright Act (tekijänoikeuslaki).

Processing of personal data and information security

Ilmarinen processes personal data carefully in accordance with legislation and ensures the protection of privacy in the handling of such data. For further information on the processing of personal data, go to Ilmarinen’s data protection page, and for more information on information security, go to Ilmarinen’s information security page.


The website uses cookies and other similar technologies. Read more about the use of cookies on Ilmarinen’s data protection page.


Ilmarinen is entitled to amend the contents and terms of use for the website, the availability of the website and the requirements for the equipment and software necessary for using the website, and to terminate a service or to prevent a user from accessing the website.

Supervisory authority

The Financial Supervisory Authority monitors Ilmarinen’s earnings-related pension insurance activities.

Financial Supervisory Authority
Snellmaninkatu 6, PL 103
FI-00101 Helsinki, Finland

Applicable law

Finnish law shall apply to these terms of use for the website, with the exception of its provisions concerning conflicts of law.