Taking care of another person’s affairs
It is not always possible for you to take care of your pension matters yourself. Pension matters are confidential, so if someone else takes care of your matters for you, you must submit a power of attorney for that purpose or you must have a guardian. Disclosure of information to the next-of-kin, for example, also requires an authorisation or guardianship.
Submit a power of attorney to authorise another person to handle your affairs
If you cannot or do not want to take care of your pension matters yourself, authorise someone to do it on your behalf. Submit a power of attorney, specifying which matters you authorise the person to take care of.
Submit a power of attorney
You can authorise another person to act on your behalf with a personalised power of attorney. Submit the power of attorney in writing. Specify in the power of attorney who you wish to authorise and what the authorisation covers, i.e. what the authorised person can do on your behalf regarding pension matters.
You can also give your authorisation orally over our phone service. In that case, the authorisation is usually a one-time authorisation, which only covers the matter discussed during the phone call in question.
A guardian acts on your behalf
If you have been assigned a guardian, he or she can act on your behalf. The guardianship assignment you have received specifies the extent to which your guardian can take care of your affairs. A guardian does not need a power of attorney.
When taking care of your underage child’s affairs
If you take care of your underage child’s affairs as the child’s guardian, you do not need a power of attorney.
You can submit a power of attorney in the MyPension service
1. Specify who you wish to authorise.
2. Specify what the authorisation covers.
3. Send the power of attorney to us using the ‘Send a message’ feature.
Log in to the MyPension service >