Send a secure message to our customer service

You can send a message or documents easily and safely.

Are you our customer?

If you are our customer, first log in to the online service and send a message or document through it. This way you can get it processed faster.

Choose the topic of your message below. You will automatically be directed to a new tab.
Add your own e-mail address to the 'From' -field and then press the 'Continue' -button.
Write the topic and your message.
Add an attachment if you want (the maximum size is 25 MB).
Press the 'Send' -button and now it's done! We will get back to you as soon as possible.

personal identification number
first and last name
telephone number
in insurance matters the insurance number or business ID
in the matters of 'Affairs of a pensioner living abroad', please inform your e-mail address also in the message field.

Inform an account number for insurance contribution refund

As an insurance customer you can inform your account number by using this form.
Inform the account number
Attachment from employer or authorities

Occupational health care, authority or employer, you can send for example medical record or other attachments.
Send attachment
Affairs of a pensioner living abroad

If you live abroad and cannot log in to MyPension, you can send us documents electronically here.
Send a document electronically
Self-employed person's YEL insuring
Employer's TyEL insuring
An appeal for decision
Employer’s or entrepreneur’s personal identity code

Please provide your personal identity code securely if you do not wish to give it over the phone in order to complete an insurance application.
Submit personal identity code

If your matter is related to pension or vocational rehabilitation, send a message in the online service.