Appeal a YEL decision
If you are not satisfied with a decision concerning your YEL insurance, you have the right to appeal. Decisions are based on earnings-related pension legislation.
You can appeal the decision
If you disagree with a decision, you can submit a written appeal. Please do this within 30 days of receiving the decision.
Address your appeal to the Pension Appeal Board (Työeläkeasioiden muutoksenhakulautakunta TELK), but send it to Ilmarinen.
If we approve your claim, we will correct the decision ourselves.
How to submit an appeal
Submit your appeal in writing. You can write it in your own words.
Include the following information:
- Address the appeal to the Pension Appeal Board
- State which decision you are appealing
- Clearly explain what change you are requesting
- Explain why the decision should be changed
- Provide your contact details (name, personal identity number, address and phone number)
You can attach supporting documents to your appeal via a secure message.
You can also send additional information later if you need more time.
There is no need to resend documents you have already provided.
How to send your appeal
You can send your appeal in three ways:
Online service (fastest option)
Log in and submit your appeal there. Please note that attachments cannot be sent via the online service.
If your appeal concerns your confirmed income:
- Select Change your YEL income
- Select Complaint
- Fill in the details
- Send the notice
If your appeal concerns something other than your income, such as the start or end of your insurance:
- Select Send message
- Describe the change you are requesting and your reasons
- Send the message
Secure message
Go to the Contact us page and send a message. Use the subject line: “An appeal for decision”.
You can also include attachments with your secure message.
Secure message on the Contact us page
By post
Send your appeal to:
Ilmarinen Mutual Pension Insurance Company
Appeals
P.O. Box 2
FI-00018 ILMARINEN
Remember to sign your appeal.
If someone else submits the appeal on your behalf, give them permission to act for you by signing a written authorisation.
When must the appeal be submitted?
Your appeal must reach us within 30 days of receiving the decision. We assume that you received the decision seven days after it was sent.
What happens after you submit an appeal?
We will first process your appeal at Ilmarinen.
- If we accept your claim, we will correct the decision
- If we cannot change the decision, we will forward your appeal to the Pension Appeal Board.
We will keep you informed about how your case progresses.