Agreement terms concerning use of the online services

On this page you can read the agreement terms concerning the use of the online services

General

The purpose of the terms of use of the online services (hereinafter Service) requiring Ilmarinen’s user agreement (hereinafter user agreement) is to give the customer the right to use Ilmarinen Mutual Pension Insurance Company’s (hereinafter Ilmarinen) Services. Using the Services means that the customer has approved this user agreement and its terms. Primarily these terms and secondarily the general terms are applied to the Services.

The user agreement enters into force between the customer and Ilmarinen once Ilmarinen has approved and registered the customer as a user of the Service and the customer has taken the user IDs into use.

The accounting firms and brokers that manage Ilmarinen’s customers have the right to seek user rights to the Services with respect to their customer if the assignment contract between the accounting firm and the customer or broker allows it. The Services’ user agreement enters into effect between the accounting firm and Ilmarinen or the broker and Ilmarinen according to the same procedure as stated above in the agreement between the customer and Ilmarinen.

The accounting firm’s and broker’s right to use the Services with respect to each customer additionally requires consent to use the Service from the person/persons who has/have the right to sign for the customer’s company. The customer’s rights and obligations laid down in this user agreement also apply to the accounting firm and broker. An accounting firm or broker must notify Ilmarinen of the end of their assignment relationship without delay, so that the Service can be terminated.

Use of the Services is based either on personal or customer-specific user rights. Ilmarinen reserves the right to determine which user rights can be used in which Service.

Individuals who the customer has notified Ilmarinen of in the application concerning taking the Service into use have the right, as the customer’s representative, to use the Services referred to in this user agreement. The customer has the right, while the user agreement is valid, to apply for additional user rights to the Services by notifying Ilmarinen of the names of the new users.

Ilmarinen will provide the users named by the customer with user IDs and passwords for the services. The user IDs shall be sent to the customer and the passwords to the user named by the customer, to the customer’s address contained in Ilmarinen’s customer register. Ilmarinen can, if necessary, renew the user ID and/or password by providing the customer/user with the new information. The user ID and password must always be renewed when a named user changes.

Ilmarinen will provide the customer with a user ID and password for the services. Ilmarinen can, if necessary, renew the user ID and/or password by providing the customer with the new information.

The customer commits to ensure that the user ID and password are stored separately so that they do not fall into the hands of a party that does not have rights to use the Services (hereinafter outsider).

If the customer’s right to use a named Service expires or a person with user rights changes, the customer must notify Ilmarinen of the change without delay, so that Ilmarinen can remove the user ID. Ilmarinen may remove a user ID that has not been used for the Service in a year.

The customer shall ensure that the user or users know the responsibilities and obligations arising from the user agreement. The customer is responsible for the consequences of the inappropriate use of the Service.

If the authentication information that enables the use of the Service falls into the hands of an outsider, or if the customer has reason to believe such has happened, the customer is obligated to notify Ilmarinen thereof without delay, and Ilmarinen will remove the user ID and may shut down the Service if necessary. The customer and the users are liable for any possible damage caused by the unauthorised use of the user ID and password or by the user ID and password falling into the hands of an outsider.

Use of the Services requires a browser that is identified by Ilmarinen at any given time. The customer shall purchase, at its own expense, the equipment, software, phone lines and other telecommunication lines required to use the Services and shall be responsible for their operation and maintenance costs, as well as for their compatibility with the Services.

Ilmarinen and the customer are each responsible for the information security of their own information systems. Ilmarinen is not liable for damage caused to the customer by factors that threaten information security, such as computer viruses.

Ilmarinen has the right to interrupt the provision of the Services if the customer’s equipment, software or communications compromise the security of the Services or threaten the safety of the Services for other reasons.

Ilmarinen also has the right to interrupt the provision of the Services for the time required for updating and maintenance measures, and temporarily or permanently if the situation so requires. Ilmarinen is not liable for damage caused by the shutting down or interruption of the Services. Ilmarinen has the right to make changes to the Services’ functions.

The customer is responsible for the correctness of the information sent via the Services. The customer is also responsible for the consequences of using incorrect information that was sent. If mistakes are discovered in material, the customer is obligated to provide new information upon request. A new request to send material may also be made if material is destroyed during processing.

The right to use the Services ends when the customer relationship or the temporary user rights that have been granted expire. Both parties have the right to terminate the user agreement with immediate effect. The customer shall not be entitled to any compensation due to consequences of activities taking place within the scope of this agreement or due to the termination of this agreement.