Did you get a call from Ilmarinen regarding your customer information?
To provide you with the best customer service that is relevant to your situation, we need to know you. We are contacting our customers about customer information. We regularly update customer information required by law.
Financial operators, such as Ilmarinen, are required by law to identify and know their customers.
The customer due diligence legislation obliges us to investigate our customers' backgrounds regularly and sufficiently extensively. This is an important part of preventing money laundering and other financial crimes. When we know and identify our customers, you can trust us as a partner.
Read more about knowing and identifying the customer
Customer due diligence – why does Ilmarinen ask questions?
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Current topics
EPSI Rating: Ilmarinen has the most satisfied customers in the pension sector
Ilmarinen’s customers are the most satisfied in the earnings-related pension industry, shows a recent study by EPSI Rating.
Return on Ilmarinen’s investments was 4.8 per cent – solvency was at a good level
The return on Ilmarinen’s investments was 4.8 per cent in January–September, or EUR 3.0 billion. Investment assets reached record levels and solvency was strengthened.
Return on Ilmarinen’s investments was 2.1 per cent – solvency was strong and cost-effectiveness at a good level
The return on Ilmarinen’s investments was 2.1 per cent in January–June, or EUR 1.3 billion. Investment assets increased to EUR 64.0 billion and solvency capital to EUR 14.0 billion. This cost-effectiveness translates into lower premiums for clients.