Did you get a call from Ilmarinen regarding your customer information?
To provide you with the best customer service that is relevant to your situation, we need to know you. We are contacting our customers about customer information. We regularly update customer information required by law.
Financial operators, such as Ilmarinen, are required by law to identify and know their customers.
The customer due diligence legislation obliges us to investigate our customers' backgrounds regularly and sufficiently extensively. This is an important part of preventing money laundering and other financial crimes. When we know and identify our customers, you can trust us as a partner.
Read more about knowing and identifying the customer
Customer due diligence – why does Ilmarinen ask questions?
Read also
Current topics
Ilmarinen and OP Pohjola: EUR 300 million to boost growth and investments in Finnish SMEs
Ilmarinen and OP Pohjola are launching a EUR 300 million growth financing programme to help growth companies succeed. Financing channelled to SMEs through this cooperation will create opportunities for growth and boost positive economic development across Finland.
Water is Ilmarinen’s most important natural resource exposure
Water-related ecosystem services are Ilmarinen’s most significant nature dependencies across its investments. Water is also the area where Ilmarinen’s investments have their greatest nature impacts.
Ilmarinen’s early 2026: Customer acquisition at record level, solvency remained strong
Ilmarinen’s return on investment in January–March was –0.5 per cent. Solvency is strong and cost-effectiveness is at a good level. Customer acquisition in the early part of the year was going at record pace.